Freedom of Information Act

Freedom of Information Act

Publication Scheme

Welcome to the Publication Scheme for First Optic as required by the

Freedom of Information Act 2000.

Introduction

This Publication scheme is a complete guide to the information routinely made available to the public by First Optic. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?

The publications are free unless otherwise indicated. Where information is provided at cost, the charges will be calculated as set out in Class 7.

How is the information made available?

The information within each Class is available in hard copy from:

First Optic,19 Bethel Square, Brecon, Powys, LD3 7JP

Your Rights to Information

The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.
From January 1st 2005 it will oblige opticians’ and optometrists’ practices to respond to requests about the NHS related information that it holds, and it will create a right of access to that information. These rights are subject to some exemptions that have to be taken into consideration before releasing information.
In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995.
New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.

Feedback

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the scheme, please write to:

First Optic ,19 Bethel Square, Brecon, Powys, LD3 7JP

Classes of Information

All NHS information at First Optic is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. From 2005, individual Classes are subject to exemptions, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998.

This Scheme had been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories:

1) Who we are

First Optic is an independent practice established in 1996 owned and run by Optometrists Patrick Round and Keith Coakham.

Our contact number is (01874) 610256.

Details of all the Opticians and Optometrists employed at our practice can be obtained by contacting the practice directly.

Alternatively, details of all opticians and optometrists registered in the UK are available from the General Optical Council

Tel: 0207 5803898 or click here.

2) Our services

First Optic provides free NHS eye tests for those who are eligible. You may also be entitled to vouchers that can be used against the purchase of glasses or contact lenses if you require them. To find out if you are eligible for assistance please ask one of our staff.

Appointments for eye tests can be booked over the phone, or by dropping into the practice or on this web site.

Opening times can vary, so please call to confirm.

3) Financial and funding information

For every eye test performed on behalf of the NHS the opticians practice receives a set fee of £19.32. This includes a contribution towards optometrists and staff salaries, equipment costs and other store overheads. This fee does not include refinement of the test results eg you may need to have the pressure test repeated and extra tests. The details of these further tests are available from the practice.

If you are not eligible for the NHS eye test, please click here for details of our current charges.

4) Regular publications and information for the public

A complete set of information about optical and ocular conditions, eye tests, glasses, and contact lenses, can be found on our web site and on the official College of Optometrist web site www.college-optometrists.org

Some of this information is also available in patient leaflets. These are freely available from our practice. To request a set of leaflets by post, please write to the above address

5) Our complaints procedure

If you have a complaint about any of our products or services, we recommended that you first discuss any problems with the manager of the practice.

6) This publication scheme

In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in practice. We will also publish any proposed changes or additions to publications already available.

7) Cost of information

For the most part, we will only charge for hard copies, or copies onto media. Charges are as follows and will be reviewed regularly.

Single hard copies – free of charge
Multiple hard copies or archived copies will attract a charge for photocopying, retrieval and postage. We will inform you of the cost of these charges that will have to be paid in advance.
E-mail will be free of charge.

Useful Resources

Websites:

· Information Commissioner

www.informationcommissioner.gov.uk

· NHS Freedom of Information

www.foi.nhs.uk

Publications:

· Freedom of Information Act 2000

www.hmso.gov.uk/acts/acts2000/20000036.htm

Copyright:

Material available through this publication scheme is copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium, provided it is done so accurately in a manner that will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance notes see www.hmso.gov.uk/guides.htm .

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